Replacement & Refund Policy

India (Imported Products)

Replacement

  • Issues must be reported within 48 hours of delivery.
  • Photo/video proof is mandatory, Replacement is applicable only for manufacturing defects or transit damage.
  • Subject to verification by our technical team keep on mind No Refund after place any orders. Only replacement.

Refund & Cancellation

After advance payment, order cancellation is not eligible for a cash refund

The paid amount will be converted into store credit (future points)
Store credit can be redeemed anytime on the next purchase within the same category

Store credit is non-transferable and cannot be exchanged for cash
If an order is not delivered, a refund or store credit will be processed after verification

  • Not Eligible
  • Change of mind after order confirmation
  • Physical or liquid damage
  • Misuse or unauthorized repairs

USA (Original Brand Products – Dropshipping)

Replacement

  • Replacements are not guaranteed, as products are fulfilled by third-party dropshipping suppliers.
  • Any issue must be reported within 48 hours of delivery with photo/video proof.
  • Replacement approval depends on supplier verification and product availability.

Refund & Cancellation

  • Advance payments are non-refundable.
  • Cancelled orders after payment will be issued as store credit (future points) only.
  • Store credit can be redeemed on future purchases within the same product category.
  • If the order is not delivered, a refund or store credit will be processed after verification.
  • Refund processing time: 20–25 working days.

 

Important Notes

Minor packaging damage does not qualify for refund or replacement
Courier or customs delays do not qualify for refund.

Refunds are issued only to the original payment method (if applicable).

You can reach our support team through:
Email: clonestorehub@gmail.com
WhatsApp / Call: +91 7397164500